Refund policy

Refund Policy

At Western Cowtag, we take pride in the quality of our products. Please read our policy carefully before making a purchase.

Returns & Refunds

We do not accept returns or refunds for change of mind.

Damaged or Incorrect Items

If you receive a damaged item or the wrong product, we will gladly offer a replacement or refund.

To be eligible:

• You must contact us within 7 days of delivery
• Provide clear photos of the item and packaging

How to Request a Refund

Please email us with:

• Your order number
• Photos of the damaged or incorrect item

Once approved, we will arrange a replacement or refund.

Late or Missing Refunds

If your refund is approved, it may take a few business days to appear in your account depending on your payment provider.